Refund policy

OUR RETURN POLICY IS IN ADDITION TO ANY STATUTORY RIGHTS YOU MAY HAVE UNDER LAW. For more details on returns, please see our Shipping & Returns policy. Please note that Digital Collectibles are not refundable or returnable.

Joggy will not accept returns of products purchased from other retailers (including Amazon). Any Joggy-branded products purchased from other retailers are subject to that retailer’s return policies, and Joggy disclaims any liability with respect to the return of such products. In addition, Joggy will only accept a return if the Product(s) are returned from the country where it was originally shipped by Joggy.

You are responsible for return shipping. Joggy does not take title to returned Products until the Product is received by Joggy. Once the Product has been received and processed and the Joggy determines that such Product is eligible for a return, Joggy will issue a refund to the original payment method used to purchase the Product If the Product was purchased with a Gift Card (defined below), Joggy will issue store credit for the refund amount. The refund amount will include the purchase price of the returned Product and any associated sales tax. Unless prohibited by law, any shipping and handling charges paid for the original purchase will not be refunded.

Joggy may decline a return if the Product you send to us fails to meet any of the criteria set forth in this Section. In such case, we will not be responsible for returning that ineligible Product to you. Joggy has no obligations with respect to such ineligible Products.